Workiz

Workiz is a cloud-based field service management (FSM) platform designed to help small and mid-sized service businesses streamline their operations from end to end. It caters to industries such as locksmithing, plumbing, HVAC, appliance repair, junk removal, carpet cleaning, and other on-demand home service trades. The platform consolidates job scheduling, dispatching, invoicing, payments, and customer communication into a single interface, reducing reliance on spreadsheets and disconnected tools.

A standout capability of Workiz is its built-in AI-powered phone and communication system, which enables businesses to track calls, record conversations, and automatically link calls to jobs and customers. The platform also offers online booking widgets, automated SMS and email follow-ups, and a customer-facing portal. Its reporting and analytics dashboards give business owners real-time visibility into revenue, technician performance, and job status.

Workiz integrates with popular tools such as QuickBooks, Angi (formerly Angie's List), Thumbtack, and Google Local Services Ads, making it easy for service businesses to connect their existing workflows. With a mobile app for field technicians and a web dashboard for office staff, Workiz is built to keep teams aligned whether they are in the field or at the back office.