Trillet
The voice operating layer that answers, verifies, routes, and acts across your live business systems.
About Trillet
Trillet is an enterprise-grade AI voice agent platform that goes beyond simple conversation to take real, authorized actions on live business systems. It handles inbound calls end-to-end — verifying caller identity via 2FA or voice biometrics, grounding responses in real-time CRM data, executing actions like bookings, payments, and ticket creation, and automatically following up after each call. It is designed for regulated industries including healthcare, financial services, debt recovery, and wireless retail.
Trillet serves both large enterprises and agencies. For enterprises, it offers on-premise Docker, private-cloud, or managed deployments with configurable data residency, HIPAA-ready workflows, and full compliance with ISO 27001, SOC 2 Type II, GDPR, and TCPA. For agencies, it provides a white-label platform with custom branding per client, a multi-tenant operator console, and the ability to deploy new clients in days rather than months.
Key proven outcomes from live deployments include a 10× reduction in call abandonment, 44.7% of healthcare calls converted to bookings, 80% cost reduction for complex enterprise call resolution, and 89% automated identity verification in financial services — all at under 1% error rate.
Key Features
- ✓Real-time identity verification via 2FA, voice biometrics, or custom compliance layers before any account action
- ✓Live CRM grounding — context pulled directly from live business systems, not stale data exports
- ✓Authorized action execution: bookings, payments, password resets, ticket creation, and CRM updates during the call
- ✓Automated post-call follow-through including confirmations, CRM updates, and human escalation routing
- ✓On-premise and private cloud deployment with configurable data residency and full audit logging
- ✓White-label agency deployment with multi-tenant console and per-client branding
Details
Use Cases
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