Viva AI

Viva AI is an all-in-one AI-powered dental receptionist and front office automation platform designed specifically for dental practices across the United States. It handles inbound and outbound calls, responds to texts and web chats, schedules and reschedules appointments, collects payments, and manages patient communication — all around the clock and in over 100 languages. The platform integrates directly with major dental practice management systems (PMS), enabling real-time appointment booking and new patient chart creation without manual staff intervention.

Beyond basic call answering, Viva AI offers proactive outbound capabilities such as recall and reactivation campaigns, appointment confirmations, and treatment follow-ups. Its "Office Optimizer" feature allows practices to query patient data and launch automated outreach campaigns — for example, identifying and scheduling all patients overdue for cleanings. The platform is HIPAA-compliant and SOC 2 Type II certified, making it suitable for practices with strict data security requirements.

Viva AI replaces multiple standalone tools by bundling AI voice and messaging, digital forms, payment collection (via Stripe), appointment reminders, a patient portal, and a unified analytics dashboard into a single platform. It is designed to serve solo practices, small offices, large multi-location practices, and DSO groups, with tiered pricing and custom enterprise options available.