Viva AI

Viva AI is an AI-powered dental receptionist and front office automation platform designed exclusively for dental practices across the United States. It handles inbound and outbound calls, text messages, webchat, and email around the clock — booking appointments, rescheduling patients, and writing results directly into major dental practice management systems (PMS) in real time. The platform supports over 100 languages with automatic mid-conversation language detection, and is both HIPAA compliant and SOC 2 Type II certified.

Beyond call handling, Viva AI functions as a complete virtual front office suite, replacing multiple standalone tools with a single platform. Key capabilities include AI-driven recall and reactivation campaigns, automated appointment confirmations and reminders, digital intake forms, text-to-pay payment collection (via Stripe), a patient portal, and an "Office Optimizer" analytics module that lets practices query patient data and launch outbound scheduling campaigns with natural language commands.

Viva AI targets solo and small-to-mid-sized dental practices as well as DSOs and multi-location group practices. Its pricing is transparent and credit-based, with a 30-day risk-free trial, and it is positioned as a cost-effective replacement for traditional answering services, scheduling software, and patient communication tools combined.