AI Front Desk

AI Front Desk is an agentic AI platform designed to serve as a complete front-office solution for small and medium-sized service businesses. It combines an AI phone receptionist, web chatbot, SMS agent, email automation, CRM, calendar scheduling, and ticketing system into a single unified platform — enabling businesses to capture, qualify, and convert leads around the clock without additional staff.

The platform is preconfigured with industry-specific knowledge for hundreds of business types, including real estate, dental, legal, medical, home services, restaurants, and more. Businesses can go live in under five minutes by providing their website URL, after which Frontdesk automatically builds a customized AI receptionist, chatbot, CRM, and booking system. The AI handles routine inquiries, books appointments, sends follow-up texts, and escalates complex or high-risk cases to human supervisors with full audit trails.

A key differentiator is Frontdesk's self-filling AI CRM, which automatically parses every call, text, chat, and form submission into structured customer records — eliminating manual data entry. The platform also includes an outbound engine for re-engaging warm leads via automated calls, SMS sequences, and email campaigns, making it a revenue-generating tool as well as a cost-saving one.