My AI Front Desk

My AI Front Desk (Frontdesk) is an agentic AI-powered front office platform designed for small and medium-sized service businesses. It combines an AI phone receptionist, web chatbot, SMS agent, email agent, CRM, calendar, ticketing system, and outbound calling into a single unified platform, enabling businesses to capture and convert leads across every communication channel around the clock — without additional staff.

The platform is built to automate the full customer journey: from inbound lead capture via phone, chat, SMS, and web forms, through intelligent qualification and CRM enrichment, to re-engagement via outbound calls and SMS sequences. Every interaction is automatically parsed into structured customer records, keeping the built-in AI CRM current with zero manual data entry. The system also knows when to escalate complex or high-risk interactions to human supervisors, complete with audit trails and role-based permissions.

Frontdesk serves a wide range of industries — including real estate, healthcare, legal, home services, hospitality, fitness, and more — and comes preconfigured with industry-specific knowledge. It can be set up in under five minutes, supports integration with leading CRMs via API and Zapier, and allows businesses to retain their existing phone numbers.