ServiceTitan
The #1 all-in-one software for commercial and residential trades businesses.
About ServiceTitan
ServiceTitan is a comprehensive, all-in-one software platform built specifically for home and commercial service contractors in the trades industry. It serves businesses across a wide range of verticals including HVAC, plumbing, electrical, roofing, landscaping, pest control, and more — supporting both residential and commercial service, replacement, and construction workflows. The platform acts as a full business operating system, helping contracting companies manage everything from customer acquisition to job completion and payment collection.
Key capabilities span CRM, dispatching, scheduling, field mobile app, invoicing, accounting, marketing, and reporting. ServiceTitan also offers AI-powered features through its "Titan Intelligence" suite and add-on "Pro" products for areas like marketing, contact center, fleet, and scheduling. The platform integrates with 70+ third-party tools including Sage, Viewpoint Spectrum, ServiceChannel, and Ferguson, enabling seamless data flow across business operations.
ServiceTitan targets small, mid-market, and enterprise-level contracting businesses, with solutions tailored for franchises, private equity portfolios, and individual owner-operators. Customers report measurable outcomes including a 16% increase in annual revenue, 21% improvement in service agreement renewals, and 9% growth in revenue per technician after adopting the platform.
Key Features
- ✓CRM and customer management with full job history and service agreements
- ✓Dispatching, scheduling, and field mobile app for technician productivity
- ✓Integrated accounting, invoicing, and payments with accounts payable automation
- ✓Marketing attribution and call booking to optimize ad spend
- ✓Real-time job costing, WIP reporting, and custom dashboards
- ✓AI-powered tools via Titan Intelligence including Voice Agent and TitanAdvisor
Details
- Founded
- 2012
- Headquarters
- Glendale, CA
Service Verticals
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