ServiceAgent

ServiceAgent is an AI-powered front office and back office platform purpose-built for home service businesses such as HVAC, plumbing, roofing, electrical, pest control, and landscaping companies. It deploys a suite of specialized AI agents that collectively handle call answering, appointment scheduling, billing and invoicing, CRM management, multi-channel customer support, follow-ups, and marketing operations — all operating 24/7 without human intervention. The platform is trusted by over 7,600 businesses and has handled more than 350,000 calls with a 100% call capture rate.

Key differentiators include a unified inbox that consolidates SMS, email, and phone calls into a single thread, a "Command Center" dashboard that surfaces revenue and operational insights in plain language, and a conversational AI assistant named Emma that can be directed via natural language commands through a mobile app. ServiceAgent also features abandoned booking capture, AI-driven upselling during booking, automated review request workflows, and integration with Google Local Services Ads for full revenue attribution.

The platform is designed to replace the need for multiple disconnected tools by combining CRM, scheduling, payments, invoicing, and marketing into one system. Its usage-based pricing model — where businesses only pay when the AI takes actions on their behalf — makes it especially attractive to seasonal or fluctuating service businesses. Multi-location support and customizable AI training via an uploadable knowledge base make it scalable from solo operators to mid-sized companies with multiple trucks and locations.