ServiceAgent

ServiceAgent is an AI Front Office Platform purpose-built for home service businesses such as HVAC, plumbing, roofing, electrical, and landscaping companies. It deploys a suite of specialized AI agents to handle the full range of front- and back-office tasks — including 24/7 call answering, appointment scheduling, billing and invoicing, CRM management, multi-channel customer support, follow-ups, and marketing campaigns — all from a single unified platform. The system is designed to eliminate the need for multiple disconnected tools and reduce reliance on manual administrative work.

Key differentiators include its usage-based pricing model (pay only when the AI takes an action), a conversational interface powered by an AI assistant named "Emma," and a unified inbox that consolidates SMS, email, and phone calls into one thread. The platform also features abandoned booking capture, AI-driven upselling during booking, automated review request workflows, speed-to-lead call-back within 10 seconds, and a Revenue Intelligence dashboard that tracks ad spend ROI down to the individual keyword level.

ServiceAgent is trusted by over 7,600 businesses and has handled more than 350,000 calls with a claimed 100% call capture rate. It is designed to scale instantly during high-demand periods (e.g., storm surges) and supports multi-location businesses with centralized billing and location-specific configuration. The platform is suitable for solo operators, small teams, and larger operations running multiple trucks or franchise locations.