Sera
Field Service Management Software built for HVAC, plumbing, and electrical contractors.
About Sera
Sera is a field service management (FSM) software platform purpose-built for home service contractors, particularly HVAC, plumbing, and electrical businesses. From the first customer call to the final invoice, it provides an all-in-one solution designed to streamline operations, improve scheduling efficiency, and protect profit margins — without the feature bloat of larger, more complex platforms.
Sera serves small-to-medium-sized field service businesses by equipping both office staff and technicians with intuitive tools. Its Admin Portal, Customer Hub, Technician App, and online booking widget work together to keep dispatchers informed, customers engaged, and technicians on the move. The platform is accessible via web and mobile (iOS and Android), making it functional both in the office and in the field.
Key business outcomes reported by Sera customers include a 53% increase in memberships sold, a 26% increase in gross margins, and a 24% increase in revenue. Sera differentiates itself from competitors like ServiceTitan by focusing on simplicity, ease of navigation, and dedicated support — including white-glove onboarding, live team training, data migration assistance, and quarterly check-ins.
Key Features
- ✓Smart dispatching that matches technicians by skill, availability, and route
- ✓Real-time job progress tracking and technician status visibility
- ✓Margin-based pricing and cost tracking per job
- ✓Customer membership management to drive recurring revenue
- ✓Quote builder for on-site professional quotes and fast payment collection
- ✓Technician mobile app with job details, schedules, and customer info
Details
- Pricing Model
- Paid
- Starting Price
- $399/month
- Headquarters
- Dallas, TX
Service Verticals
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