PetDesk

PetDesk is a veterinary engagement software platform designed to help veterinary clinics reclaim time, streamline communications, and grow their practice. Trusted by over 12,000 veterinary practices, it integrates directly with practice information management systems (PIMS) to automate administrative tasks and reduce the burden on front desk staff. Key outcomes cited include a 40% reduction in phone calls, 72+ hours saved monthly, and a 10% increase in client retention.

The platform offers a comprehensive suite of tools including automated appointment reminders, two-way texting, online booking, PIMS-integrated phone systems, AI-powered SOAP notes (via its "Scribe" feature), client loyalty programs, digital payments and deposits, and a branded mobile app for pet parents. It also provides done-for-you veterinary websites, SEO, social media marketing, and Google Ads services to help clinics attract and retain more clients.

PetDesk serves solo and small-to-mid-sized veterinary practices, as well as larger clinics and animal hospitals, catering to DVMs, practice managers, veterinary CSRs, and vet techs. Its all-in-one approach consolidates communication, booking, marketing, and clinical documentation into a single platform, making it easier for veterinary teams to focus on patient care rather than administrative overhead.