Goodcall

Goodcall is an Agentic Voice AI platform that enables service businesses to deploy custom AI phone agents that answer inbound calls, automate customer service, capture leads, and manage appointment scheduling — all without requiring an engineering team. Originally born out of Google in 2017, the platform has processed over 60 million voice agent interactions and launched more than 50,000 unique agents across hundreds of local area codes. It is designed for businesses of all sizes, from solo operators to publicly traded enterprises.

Goodcall agents can be set up in minutes by connecting a business's website, Google listing, or CRM, and they can be fine-tuned with custom logic, workflows, and response skills through an intuitive no-code interface. Key use cases include 24/7 call answering, lead capture (delivered via SMS, email, Google Sheets, or CRM), automated appointment booking with calendar sync, and seamless call transfers when human intervention is needed.

The platform is built with enterprise-grade security, holding SOC2 Type II, ISO27001, and HIPAA compliance certifications. It also features a robust analytics dashboard that tracks automation rates, call duration, caller intent, and interaction outcomes, giving businesses actionable insight into every phone call.