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Broadly

The all-in-one AI platform that helps local service businesses win more reviews, calls, and booked jobs.

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About Broadly

Broadly is an all-in-one AI platform designed specifically for local service businesses, including home services, automotive services, pet services, law firms, and dental practices. The platform deploys a suite of AI "employees" — including an AI Receptionist, Reputation Specialist, Social Media Manager, Sales Assistant, and SEO Expert — that work together to help businesses attract new customers, manage their online reputation, and convert leads without adding extra workload to staff.

Broadly's core capabilities span the full customer lifecycle: from getting discovered on Google via local SEO tools, citation building, and listing management, to capturing and converting leads through AI-powered web chat, SMS messaging, and appointment scheduling. The platform also helps businesses engage and retain customers through a unified multi-channel inbox, email and text campaigns, and automated review request workflows.

Trusted by over 11,600 businesses, Broadly is built to deliver measurable results — more 5-star reviews, higher search visibility, and faster response times — all from a single platform that integrates with existing business systems. Its AI tools are designed to learn a business's brand and operate autonomously across multiple channels simultaneously.

Key Features

  • AI Receptionist for 24/7 lead capture, appointment booking, and customer support via phone, chat, text, and web
  • Automated review request and AI-generated review response management across Google, Facebook, and other platforms
  • Local SEO tools including search grid ranking visualization, citation builder, and listings sync across 40+ directories
  • AI-powered web chat to engage website visitors and capture contact information automatically
  • Multi-channel unified inbox combining SMS, email, Facebook, Instagram, web chat, and contact form messages
  • AI Social Media Manager to draft, schedule, and post content across social platforms and websites

Details

Pricing Model
Freemium
Founded
2014
Headquarters
Boca Raton, FL

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