Broadly
The all-in-one AI platform that helps local service businesses win more reviews, calls, and booked jobs.
About Broadly
Broadly is an all-in-one AI platform purpose-built for local service businesses, including home services, automotive, pet services, law firms, and dental practices. It deploys an "AI Workforce" of virtual employees — including an AI Receptionist, Reputation Specialist, Social Media Manager, Sales Assistant, and more — to automate lead capture, review management, appointment booking, and customer communications without adding manual work to the business owner's day.
The platform helps local businesses get found on Google through Local SEO tools such as a search ranking grid, citation builder, and listings sync across 40+ directories. It also converts website visitors into customers via AI-powered web chat, SMS messaging, and self-service scheduling, while enabling businesses to collect 5-star reviews automatically and respond to them with AI-generated replies.
Broadly further supports customer retention through a unified multi-channel inbox (SMS, email, Facebook, Instagram, web chat), email and text campaigns, and social media management — all powered by AI writing and automation tools. Trusted by over 11,600 local service businesses, Broadly is designed to help small and mid-sized service operators compete and grow without scaling their headcount.
Key Features
- ✓AI Workforce (virtual AI employees for reception, reputation, social media, and sales)
- ✓Automated review requests and AI-generated review responses
- ✓Local SEO tools including search ranking grid, citation builder, and listings sync across 40+ directories
- ✓AI-powered web chat for 24/7 lead capture and appointment booking
- ✓Unified multi-channel inbox for SMS, email, Facebook, Instagram, and web chat
- ✓Email and text campaign builder with AI writing assistance
Details
- Pricing Model
- Freemium
- Founded
- 2014
- Headquarters
- Boca Raton, FL
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