Birdeye
The #1 agentic marketing platform for multi-location brands, managing reputation, listings, and AI search visibility at scale.
About Birdeye
Birdeye is an agentic marketing platform purpose-built for multi-location brands and service businesses. It leverages autonomous and supervised AI agents to manage the full customer journey — from awareness and reputation to conversion and experience — across all business locations simultaneously. The platform consolidates data from every customer, location, and interaction into a unified view, enabling AI agents to reason with context and act at scale to drive measurable outcomes like increased calls, traffic, leads, and revenue.
Birdeye's product suite includes Reviews AI (generating, monitoring, and managing reviews across 200+ sites), Listings AI (optimizing local business listings across 50+ platforms), Social AI (creating and scheduling location-relevant social posts), Search AI (ensuring brand visibility on AI platforms like ChatGPT and Perplexity), Marketing Automation (personalized email and SMS campaigns), and Insights AI (reputation benchmarking and sentiment analysis). The platform integrates with over 3,000 apps and connects deeply with industry-specific tools across healthcare, real estate, dental, automotive, restaurants, legal, and more.
Serving industries ranging from healthcare and dental to retail and self-storage, Birdeye is designed to replace fragmented point solutions with a single, full-cycle platform. It is particularly suited to enterprises and mid-sized businesses operating across multiple locations, offering managed and professional services alongside self-serve capabilities. Birdeye is rated #1 in the Enterprise segment on G2 across categories including Online Reputation Management, Local Listing Management, and Multi-Location Marketing.
Key Features
- ✓AI-powered review generation, monitoring, and response across 200+ review sites
- ✓Listings AI that syncs and optimizes business info across 50+ platforms
- ✓Search AI for visibility on AI-driven platforms like ChatGPT, Google, and Perplexity
- ✓Social AI for bulk, location-specific content creation and scheduling
- ✓Marketing Automation for personalized email and SMS campaigns by location
- ✓Insights AI for reputation benchmarking, sentiment analysis, and competitor tracking
Details
- Founded
- 2012
- Headquarters
- Palo Alto, CA
Service Verticals
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