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Zenoti

The AI-powered all-in-one platform for beauty, fitness, and wellness businesses to grow and scale.

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About Zenoti

Zenoti is an all-in-one AI-powered software platform purpose-built for salons, spas, barbershops, medspas, and fitness businesses. Built on ZenotiOS, the platform integrates comprehensive data, machine learning intelligence, and end-to-end workflows to power an "AI Workforce" — a suite of intelligent agents that handle bookings, lead management, marketing, documentation, chargeback disputes, inventory, and staffing around the clock. Trusted by over 30,000 businesses across 50+ countries, Zenoti draws on industry-wide benchmarks to deliver predictive insights and automated actions that plug revenue leaks and drive growth.

Key AI agents include the AI Receptionist (24/7 call answering and booking), AI Concierge (personalized reminders and upsells), AI Lead Manager (multi-channel lead capture and conversion), AI Marketer (reputation and campaign automation), AI Scribe (HIPAA-ready SOAP note generation for medspas), and AI Dispute Manager (chargeback defense). Predictive agents such as the AI Retention Manager, AI Employee Scheduler, and AI Inventory Manager proactively identify and address operational gaps before they become revenue losses.

Zenoti also offers a white-glove onboarding experience through its AI Transformation Team, promising full data migration within 48 hours, complete AI Workforce deployment within two weeks, and a dedicated Success Manager for ongoing optimization. The platform serves businesses of all sizes — from independent operators to large multi-location enterprises — and is rated as a G2 Leader in its category.

Key Features

  • AI Receptionist for 24/7 call answering, booking, and rescheduling
  • AI Workforce suite including Lead Manager, Marketer, Scribe, and Dispute Manager agents
  • Predictive AI agents for retention, employee scheduling, and inventory management
  • Integrated payroll, tipping, memberships, loyalty programs, and gift cards
  • HIPAA-ready AI Scribe for SOAP note and treatment record generation (medspa)
  • Business Intelligence dashboard with KPI tracking, revenue attribution, and benchmark data from 30,000+ businesses

Details

Founded
2010
Headquarters
Bellevue, WA, USA

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