Zenoti

Zenoti is a comprehensive, AI-powered business management platform purpose-built for salons, spas, medspas, barbershops, and fitness businesses. It operates as an all-in-one system—branded as Zenoti OS—that integrates bookings, payments, marketing, payroll, inventory, and clinical documentation into a single unified platform trusted by over 30,000 businesses across 50+ countries.

At the heart of Zenoti's offering is its AI Workforce: a suite of intelligent agents including an AI Receptionist (24/7 call answering and booking), AI Concierge (automated guest engagement and upsells), AI Lead Manager (multi-channel lead capture and conversion), AI Marketer (reputation and campaign automation), AI Scribe (HIPAA-ready SOAP note generation), and AI Dispute Manager (chargeback protection). Additional predictive agents handle retention management, employee scheduling, and inventory forecasting—continuously learning from data aggregated across the platform's entire customer base.

Zenoti serves businesses of all sizes in the beauty and wellness industry, from individual studios to large multi-location enterprises like European Wax Center and Gene Juarez. The platform promises a four-week onboarding process with white-glove support, zero-downtime data migration, and a dedicated Success Manager to optimize AI agent performance over time.