About Vapi
Vapi is a voice AI platform that enables businesses to build, deploy, and manage advanced voice agents for a wide range of use cases including customer support, lead qualification, and appointment scheduling. The platform is API-first by design, offering a unified environment for orchestration, real-time monitoring, and enterprise-grade configurability — allowing teams to go from prompt to production in minutes.
Vapi serves businesses of all sizes, from individual developers to Fortune 100 enterprises, with over 750,000 developers and 2.5 million agents launched on the platform. It handles all underlying infrastructure, enabling teams to configure everything from voice and conversation flow to telephony and third-party integrations without worrying about backend complexity.
Enterprise clients benefit from features such as SOC 2, HIPAA, and PCI compliance, SSO/OAuth/RBAC access controls, dedicated deployment support, and scalable infrastructure capable of handling millions of calls with sub-500ms latency. Notable use cases include powering 100% of inbound support volume for Ring customers and processing over 1 million calls per month for insurance lead qualification workflows.
Key Features
- ✓Voice agent builder with configurable conversation flow, voice, and telephony settings
- ✓Real-time monitoring and call analytics to track and continuously improve agent performance
- ✓Sub-500ms latency infrastructure scalable to millions of calls
- ✓AI guardrails to prevent model hallucinations and ensure data integrity
- ✓Enterprise security and compliance: SOC 2, HIPAA, PCI, SSO, OAuth2, and RBAC
- ✓API-first design with broad integration support for seamless deployment
Details
Building an AI tool for service businesses?
Get listed in front of buyers actively searching for solutions.
Submit Your ToolIs this your tool? Upgrade your listing →