Vapi

Vapi is a voice AI platform that enables businesses to build, test, and deploy advanced voice agents for a wide range of use cases including customer support, lead qualification, and appointment scheduling. The platform is API-first by design, offering a unified environment for orchestration, real-time monitoring, and enterprise-grade configurability, allowing teams to go from prompt to production in minutes. With support for multi-lingual interactions and sub-500ms average latency, Vapi is built to handle millions of calls at scale.

Vapi serves a broad range of customers from individual developers to Fortune 100 enterprises, with over 750,000 developers and 2.5 million agents launched on the platform. It offers enterprise-ready capabilities including SSO, OAuth, RBAC, dedicated deployment support, AI guardrails to prevent hallucinations, and compliance with SOC 2, HIPAA, and PCI standards. Notable customers include Ring and a leading Latin American automotive marketplace.

The platform continuously tracks call performance, surfaces insights, and enables iterative improvement of voice agent experiences. Its infrastructure handles telephony, conversation flow, and integrations so that teams can focus on building better agents faster. With 1 billion calls supported and 99.9% uptime for enterprise clients, Vapi positions itself as a reliable backbone for mission-critical voice AI deployments.