ElevenLabs Conversational AI

ElevenLabs Conversational AI is a platform that enables businesses to build and deploy AI-powered voice and chat agents that can handle real-time customer interactions with human-like responsiveness. The platform replaces traditional IVR menus, scripted chatbots, and hold times with agents that understand natural language, maintain context across conversations, and respond with sub-second latency across 70+ languages. Enterprises like Revolut, Deliveroo, Epic Games, Deutsche Telekom, and Klarna use the platform to automate customer engagement at scale.

The platform supports a wide range of use cases including customer support automation, outbound sales and lead qualification, appointment scheduling, order management, and industry-specific workflows in healthcare, financial services, telecommunications, and retail. Agents can be configured with custom knowledge bases, standard operating procedures, and escalation paths — all without writing code. Seamless integrations with tools like Zapier, Stripe, Twilio, Zendesk, HubSpot, and Cal.com allow businesses to connect agents to existing tech stacks quickly.

ElevenLabs Conversational AI is built for enterprise-grade deployments with SOC 2, HIPAA, and GDPR compliance, regional data residency options, zero retention modes, and granular team permissions. With over 10,000 expressive voices and the ability to clone custom voices, businesses can match their brand identity across every region and channel. The platform has powered over 5 million agent launches and is designed to scale instantly to handle millions of simultaneous conversations at a fraction of traditional staffing costs.