Bland
Voice AI that handles every call, 24/7 — for teams that can't afford to miss calls or hire more people.
About Bland
Bland is an enterprise voice AI platform that enables businesses to build, deploy, and monitor AI-powered phone agents capable of handling real conversations at scale. The platform supports both inbound and outbound calls across complex, regulated industries including healthcare, finance, and insurance, and is built on proprietary infrastructure — not a wrapper for third-party AI providers — ensuring customer data never passes through a third party.
The platform offers a full suite of tools including an AI agent builder (Norm), automated testing via Tornado Mode, real-time call monitoring with Guardrails, and deep observability features. It integrates with leading telephony, CRM, scheduling, and automation platforms such as Twilio, Salesforce, HubSpot, Calendly, and Zapier, with a full REST API for custom connections. Bland boasts industry-low latency of ~400ms and supports 40+ languages with real-time translation in 23 of them.
Bland is purpose-built for enterprise deployments, with production go-lives in as little as 30 days supported by a Forward Deployed Engineer team. The platform carries SOC 2 Type II, HIPAA, PCI DSS v4.0, and GDPR certifications, and offers on-premises or private VPC deployment options for the most sensitive workloads. Customers have reported significant business outcomes including $40M in added revenue and $750K in cost savings by replacing traditional IVR systems.
Key Features
- ✓AI phone agent builder (Norm) with no voice AI experience required
- ✓Tornado Mode for automated testing — fail, fix, and re-test loop with canary rollouts
- ✓Real-time call monitoring and Guardrails to prevent bad calls and enforce compliance rules
- ✓Supports 40+ languages with real-time translation in 23 languages and custom voice cloning
- ✓Integrations with telephony (Twilio, SIP, Genesys), CRM (Salesforce, HubSpot), scheduling, and automation tools
- ✓On-premises and private VPC deployment with SOC 2 Type II, HIPAA, PCI DSS, and GDPR certifications
Details
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